Local help,
when it matters.
Practical, compassionate support with food, money, housing, energy and everyday essentials. Asking for help is a brave first step.
Prefer to talk? 0300 124 0204 · Mon–Fri, 9:30–14:00
What can we help with?
Choose an area or search in your own words. You do not need to know the name of a service.
Services that may help
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Advice and resource library
Search Horsham Matters guides about benefits, budgeting, disability support, carers and challenging a decision.
These guides are general information, not a guarantee of entitlement. Check the version date and speak to an adviser if your circumstances are complex.
Tell us what’s happening. We’ll help you find a way forward.
Use our standard support request to tell the team what is happening and select the area of support you need.
- Linked to the right support area
- Only asks for information we need
- Reviewed by the Horsham Matters team
You do not have to complete a form before speaking to us.
Ask us to connect you with a trusted partner
Tell us briefly what support you need. A Horsham Matters team member will review your request, talk through the options and only share agreed information with a suitable partner.
- You stay informed throughout
- Nothing is sent to a partner without recorded consent
- The partner receives a secure, time-limited referral link
Request a support voucher
Apply for an approved meal or a pound-value charity shop voucher. We review every request and email an approved, secure single-use QR voucher immediately.
Send a short requestTell us who you are and what support you need.
We review itA trained team member checks eligibility and may contact you.
Receive your voucherApproved vouchers arrive by your chosen contact method.
Cash vouchers are single-use. They must be redeemed in one transaction and cannot be reused for multiple visits or part payments.
Support is subject to assessment, eligibility and availability.
Your support stays right here in Horsham District.
Give time, donate essentials, fundraise or partner with us. Every contribution helps a neighbour move from crisis towards stability.